Privacy Policy

At IT Solution Consultants Ltd we take your right to privacy very seriously.  We value the confidentiality of the information which you provide when registering or contracting through our website. We are committed to ensuring that your privacy is protected.  This Privacy Policy explains how we use the information we collect about you, our approach to complying with the data protection laws that apply within the United Kingdom, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.


1.            The Information We Collect and How We Use It

IT Solution Consultants Ltd is registered to collect and process data under the General Data Protection Regulation (GDPR) Act.  We deal with any personal information that you provide to us in accordance with the provisions of United Kingdom data protection laws.  For the purposes of the General Data Protection Regulation (GDPR) Act, the Data Controller for the Company is Tristan Baron, 10 Hockey Hill, Wetheringsett, IP14 5PL.

When you register and / or contract on-line we may need to know information such as your name, postal address, e-mail address and telephone number. 


If you give us information you confirm that you consent to the processing of your personal data.


We gather this information to allow us to process your registration and / or enter in to a contractual relationship with you.  The relevant information is then used by us, our agents and sub-contractors to process your registration and / or regarding any contracts between us and you, and to communicate with you on any matter relating to the conduct of your account and in general.  Any information provided by you in connection with any transaction regarding a postal address will be used by us, or by others on our behalf, to process a transaction and / or regarding any contracts between us and you. 


We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties.  This information will not include information that can be used to identify any individual.  Furthermore, we may give you the opportunity to submit feedback to us.  If you choose to do so we may use such feedback as if it were our property including using it for promotional and marketing purposes.  We may also contact you for further information about your feedback.


We may also wish to provide you with information about special features of our website and any other service we think may be of interest to you.  We may contact you by mail, telephone, SMS, fax or e-mail.  If you would rather not receive this information, please send an e-mail to but remember that this will preclude you from receiving any special offers or promotions. We may take any action with respect to the information provided to us which we deem necessary or appropriate if we believe the information may cause us to suffer any loss, liability or commercial damage.  We may also disclose information provided to us where we consider ourselves to be under a legal or regulatory obligation to do so. 


2.            Our Use of Cookies and Other Information Gathering Technologies

We may use small files known as ‘cookies’ to enhance the experience of users of our website.  A cookie is a small amount of data sent to your computer from the computers used by a website.  We may use cookies to monitor your use of our website and to tailor your experience of the website so that it best suits you.  Most browsers are initially set up to accept cookies.  If you would prefer, you can set your browser to refuse cookies or alert you when cookies are being sent.  However, it is possible that some parts of the website will not function properly if you do so.   For information about blocking the use of cookies, please refer to the instructions / help screen on your internet browser. The Company is not responsible for the cookies contained on any externally linked websites.


3.            How We Protect the Information You Provide Us With

We will take reasonable precautions to protect personal information in our possession from loss, misuse and un-authorised access, disclosure, alteration and destruction.  You should be aware, however, that communications over the internet (which includes e-mails to the Company, registering as a user on our website and contracting with us through our website) are not secure unless they have been encrypted and we do not accept any responsibility for any errors or omissions which arise from circumstances outside our reasonable control. We also keep your information confidential.  The internal procedures of the Company cover the storage, access and disclosure of your information.


4.            Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


5.            Accessing the Information We Hold

You have a right to ask for a copy of the information you have provided us with and which we hold.  We may charge a fee of £10.00 for providing this information to you.


6.            Updating Your Details

You have a right to correct any inaccuracies in the data you have provided us with and which we hold.  If any of the information that you have provided to the Company changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration to our website, please let us know the correct details by sending an e-mail to or by sending a letter to the Company at the address detailed at the top of this disclaimer. 

7.            Public Areas and Links

Please note that if you post any of your personal information in public areas of the website, such as in any online bulletin boards, such information may be collected and used by others over whom we have no control.  We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of the website. Our website may contain links to other sites.  Please be aware that we are not responsible for the privacy practices of such other sites.  We would encourage our users to be aware that when they leave our website they should read the privacy policies of each and every website that collects personally identifiable information from them.  This Privacy Policy applies solely to information collected on this website.


8.            Your Consent

By submitting your information you consent to the use of that information as set out in this Privacy Policy. 

We reserve the right to change our Privacy Policy from time to time.  If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.  We will also e-mail you should we make any changes so that you may consent to our use of your information in that way.  Continued use of the service will signify that you agree to any such changes.  Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this Privacy Policy.  By submitting your information you consent to these transfers.